Questions, answered.
Short answers. If yours is missing, ask us.
What is the minimum order?
500 cups for double-wall and 1,000 for single-wall. After that, order double-wall in multiples of 500 and single-wall in multiples of 1,000.
Which sizes do you make?
Double-wall cups in 6oz, 8oz, 12oz and 16oz. Single-wall cups in 6oz.
What is the artwork setup charge?
£75 + VAT, once, for each new design. It is the same whatever quantity you order.
Do I pay setup again when I reorder?
No. We keep your approved artwork on file. Reorder the same design and there is no setup charge. If you change the design, it counts as a new design.
Is delivery included?
Yes. Every price on the site includes UK delivery. Your cups are sent direct from the manufacturer.
Do your prices include VAT?
Prices are shown without VAT. VAT is added at checkout and you see the full total before you pay.
How long will my order take?
Double-wall cups: 1 to 2 weeks from artwork approval. Single-wall 6oz cups: approximately 2 weeks from artwork approval.
What happens after I order?
Upload your artwork. We send you a digital proof. Nothing is printed until you approve it. Then we print and deliver.
Can I order more than the website shows?
Yes. For 20,000 double-wall cups or more, or more than 20,000 single-wall cups, request a quote.
Where are the cups made?
In Britain, by a UK manufacturer.
Do the cups come with lids?
[TO CONFIRM WITH MANUFACTURER]
Can the cups be recycled?
[TO CONFIRM WITH MANUFACTURER. NO CLAIM UNTIL VERIFIED]
Can I change my artwork after approving the proof?
[YOUR POLICY TO CONFIRM]